Booking Details
See your hotel, room type, dates, guests and the full price breakdown exactly as it was confirmed.
No login required
Find my booking
View your hotel booking without an account. Enter your booking ID and the mobile number you booked with to open your reservation in seconds.
View your stay, download your invoice, cancel if your rate plan allows it, or leave a review once you have checked out.
- Secured by
- Mobile OTP
- Support from
- Udaipur, India
Booking Lookup
Booking ID and mobile number is all we need.
What you can do with your booking ID
Everything below works whether or not you created a JusBooking account when you made the reservation.
Invoice & Voucher
Download your tax invoice or advance receipt after verifying the mobile number on the booking.
Cancel a Booking
Cancel within the free-cancellation window of your rate plan, straight from the booking page.
Review Your Stay
Checked out already? Rate the property and help other travellers book with confidence.
No Account Needed
Booked as a guest without signing up? Your booking ID and mobile number are all you need.
Human Support
Our Udaipur team answers booking questions by phone and email, seven days a week.
How to find your booking in 4 steps
- 1
Enter your booking ID
It looks like JBO-7K4M-9QXP and appears at the top of your confirmation email and SMS.
- 2
Add your mobile number
Use the 10-digit number you entered while booking. It must match the booking exactly.
- 3
Verify with OTP
We send a one-time password to that number. This keeps your booking private to you.
- 4
Manage your stay
View details, download documents, cancel if allowed, or leave a review after checkout.
Where is my booking ID?
Search your inbox for “JusBooking” or “booking confirmed”. The ID sits at the top of the voucher and starts with JBO-. It is also in the confirmation SMS sent to your mobile. Check your spam or promotions folder if you cannot see the email.
Booking lookup quick facts
| What is a booking ID? | A unique reference for one hotel reservation |
|---|---|
| Format | JBO followed by two four-character groups, e.g. JBO-7K4M-9QXP |
| Where to find it | Confirmation email, SMS, and the booking voucher |
| What else you need | The 10-digit mobile number used while booking |
| Verification | One-time password sent to that mobile number |
| Session validity | 30 minutes per verification |
| Account required | No - guest bookings are supported |
Frequently asked questions
Common questions about finding, changing and reviewing a JusBooking reservation.
What is a booking ID on JusBooking?
A booking ID is the unique reference generated when your hotel reservation is confirmed. On JusBooking it looks like JBO-7K4M-9QXP. It appears in your confirmation email, your SMS and on the booking voucher. Quote it whenever you contact the property or our support team.
How do I find my booking without an account?
Enter your booking ID and the 10-digit mobile number used at the time of booking on this page. We send a one-time password to that number, and once you confirm it you can open the booking. You never need to create an account or set a password.
I lost my confirmation email. Can I still find my booking?
Yes. The confirmation email is only one way in. As long as you know your booking ID and the mobile number on the reservation, this page will find it. If you have also lost the booking ID, call or email our support team with your name, hotel and travel dates and we will locate it for you.
Why do you ask for an OTP?
A booking contains personal information: guest names, contact details, the property and what you paid. The OTP proves you control the mobile number on the booking, so nobody else can open it by guessing a booking ID. It is the same check we use when you sign in.
Can I cancel my hotel booking from this page?
Yes, if your rate plan still allows it. After verifying the OTP, open the booking and use the cancel option. Whether a cancellation is free depends on the cancellation policy of your rate plan and how close you are to the check-in date, both of which are shown on the booking page before you confirm.
Will I be charged for cancelling?
Free-cancellation rate plans cost nothing to cancel before the deadline shown on your booking. After that deadline, or on a non-refundable rate, a penalty may apply as described in the cancellation policy attached to your booking.
How do I write a review for a hotel I stayed at?
Find your booking on this page, then open it and choose the review option. Reviews open the day after checkout and stay open for 90 days. You can also use the direct link in the review request email we send after your stay. No account is required.
The page says no booking was found. What should I check?
Check that the booking ID is typed exactly as it appears in your email, and that the mobile number is the one used while booking rather than a different number. Both must match the same booking. If they do and it still fails, contact support and we will check it for you.
How long does the verification stay active?
A verified session lasts 30 minutes, which is enough time to read your booking, download a document or cancel. After that you simply verify again with a fresh OTP.
Can I change the dates of my booking here?
Date changes are not yet self-service. Contact our support team or the property directly, and they will tell you whether your rate plan allows a modification and what the difference in price would be.
What if I signed up after booking as a guest?
If you later create an account with the same mobile number you booked with, your earlier bookings are added to My Bookings automatically. You will find them under your account without needing this page again.
Is my booking information safe on this page?
Yes. A booking is only shown after a one-time password is confirmed on the mobile number attached to it, and the link from your confirmation email is private to you. Sensitive actions such as cancelling or downloading an invoice always require that verification.